Privacy Policy for LessonCue

Last updated: July 25, 2026

LessonCue ("we," "us," or "our") provides a self-hosted lesson scheduling and media playback system for schools, churches, training programs, and similar organizations. This Privacy Policy explains how LessonCue handles information when you use the LessonCue server, web administration interface, TV applications, browser player, and related features.

1. Scope

This Privacy Policy applies to:

• the LessonCue server software
• the LessonCue web administration interface
• the LessonCue Android TV, Fire TV, and Apple TV applications
• the LessonCue browser player and controller features
• related documentation and support communications

This Privacy Policy does not apply to third-party services, websites, or content that may be linked, embedded, or used by administrators within their own LessonCue installation.

2. How LessonCue Works

LessonCue is designed primarily as a self-hosted system. In most cases, data entered into LessonCue is stored and managed by the organization running its own LessonCue installation, not by us on our own hosted servers.

Because of that, the organization operating a LessonCue installation is generally responsible for the data it places into the system and for how it uses that data.

3. Information Collected

Depending on how LessonCue is configured and used, the software may collect and store the following types of information:

Depending on how LessonCue is configured and used, the software may collect and store the following types of information:

a. Account Information

usernames

display names

email addresses, if provided

hashed passwords and authentication data

user roles and permissions

b. Lesson and Scheduling Information

class names

lesson titles

lesson dates and times

playlist and run-of-show details

substitute notes or internal planning notes entered by users

c. Media and Content Information

uploaded media files

metadata about uploaded media, such as filenames, file size, duration, format, and thumbnails

links or references to external webpages, video sources, or embedded content entered by administrators

d. Device and Diagnostic Information

paired screen names

device model and operating system version

app version

local network IP address

connectivity status

playback state and progress

cache status

download and playback errors

other diagnostic or operational information needed to manage paired screens

e. Administrative and Security Logs

audit history of administrative actions

sign-in events

account changes

pairing and device management activity

backup and restore activity

update activity

f. Optional Contact or Support Information

If you contact us directly, we may receive:

• your name
• email address
• message contents
• any attachments or information you choose to provide

4. Information LessonCue Does Not Intend to Collect Automatically

LessonCue is not intended to function as a consumer tracking platform. Unless you separately add such tools, LessonCue is not intended to automatically collect data for advertising purposes, such as:

• third-party behavioral advertising profiles
• cross-app tracking
• personal interest profiling for ad targeting

If your specific deployment adds third-party analytics, embedded services, or remote access tools, your organization should disclose those separately.

5. How Information Is Used

Information processed by LessonCue may be used to:

• create and manage user accounts
• authenticate users
• build and schedule lesson playlists
• deliver and cache media for playback
• pair and manage TV or browser playback clients
• provide remote control and controller functions
• maintain software security and integrity
• troubleshoot errors and diagnose technical issues
• back up and restore system data
• manage software updates
• respond to support requests

6. Data Sharing and Disclosure

We do not sell personal information.

Because LessonCue is primarily self-hosted, information entered into the system is generally controlled by the organization operating the installation.

We may disclose information only in the following limited situations:

• At the direction of the organization operating the system
• To service providers who assist with support, infrastructure, or software distribution, if applicable
• To comply with legal obligations
• To protect rights, security, and safety
• As part of a business transfer, such as a merger, acquisition, or sale of assets

7. Third-Party Services and Content

LessonCue may allow administrators to use or reference third-party content or services, such as:

• embedded videos
• linked webpages
• imported media
• app store distribution platforms
• optional software update sources
• optional remote access services

Those third parties may have their own privacy policies and data practices. We are not responsible for the privacy practices of third-party services.

8. Local Network, Self-Hosted, and Administrator Responsibility

If you operate a LessonCue server for a school, church, nonprofit, or other organization, you are responsible for:

• configuring your installation securely
• limiting access appropriately
• managing user accounts and permissions
• determining what information is entered into the system
• complying with any legal obligations that apply to your organization

If you are an end user of an organization’s LessonCue installation, please contact that organization first with questions about your data.

9. Data Retention

Data is retained according to how the software is configured and how the organization operating LessonCue manages its system. This may include:

• retaining account records while accounts remain active
• retaining lessons, media, and playlists until deleted or automatically removed under retention settings
• retaining logs and audit history for operational and security purposes
• retaining backups until deleted by an administrator

If you need exact retention details for a specific installation, contact the organization operating that installation.

10. Security

We take reasonable steps to support the security of LessonCue, including features related to authentication, permissions, software integrity, and operational controls. However, no method of storage, transmission, or system operation is completely secure.

Organizations using LessonCue are responsible for securing the devices, local network, server environment, backups, and administrator access associated with their own installation.

11. Children’s Privacy

LessonCue is not designed as a general consumer app for children. It is intended for use by organizations such as schools, churches, and training programs.

To the extent information relating to minors is entered into a LessonCue installation by an organization, that organization is responsible for ensuring that its use complies with applicable laws and policies.

We do not knowingly collect personal information directly from children as a consumer-facing service.

12. International Use

LessonCue may be used in different regions. If you use LessonCue outside your home jurisdiction, you understand that information may be stored and processed in the country or region where the self-hosted server or related services are located.

13. Your Rights and Choices

Depending on your location and role, you may have rights regarding personal information, such as rights to:

• request access
• request correction
• request deletion
• object to certain processing
• request data portability, where applicable

Because LessonCue is generally self-hosted, requests relating to data within a particular installation should usually be directed to the organization operating that installation.

You may also contact us at the address below for questions about this Privacy Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. Continued use of LessonCue after a revised Privacy Policy becomes effective means you accept the updated policy.